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Iswari SuperFood

Regulation Iswari Points | Iswari ©

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Iswari Points


What are Iswari Points?


Iswari Points are points that customers earn with every purchase of any Iswari brand product on Iswari.com, excluding the category of supplements and additives. Every 1€ spent corresponds to 1 point, and the credit of points will be loaded into your customer area within 10 days after purchase. The points are personal and non-transferable.


Customers can only start using their points to get discounts on their purchases once they have accumulated a minimum of 250 points. This can be done at the payment stage of the checkout process, where you can also check how many points are eligible for redemption.


What are Iswari Points used for?


The Iswari Points earned on each purchase will be accumulated in the customer's account and can be used as discounts on future orders at the discretion of the consumer.


How can I redeem my Iswari Points?


After adding items to your Shopping Cart and proceeding to the "Payment" stage, an option will be presented where you can see the total number of points available in your account.


On this page, you may choose to save your points for future orders or redeem them (partially or fully) on the current purchase. The discount is 1.00 € for every 10 points.


If the value of the purchase is not enough to redeem all points, the remainder will be converted back into points. If the points do not cover the total value of the purchase, the customer must pay the remaining amount to complete the order.


⚠️ Important: It's not possible to pay for the entire order only with points. The discount can only be used on purchases over 30€. Additionally, shipping costs do not accumulate points nor can they be paid with points.


How can I earn more Iswari Points?


*   Buying Iswari products (except supplements and additives) – 1 point for every 1€ spent.

*   Inviting friends! For each new user who uses your code on their first purchase, you earn 10 Iswari Points, which will be accumulated in your account for later exchange. (Check the Iswari Points Regulations for more information.)


Where can I check my Iswari Points?


In your Iswari account, customers can view the number of points accumulated, redeemed, and the validity of available points. Just log in and go to the "Iswari Points" tab.


Can I accumulate my Iswari Points with other discounts or promotions?


Yes! Iswari Points can be combined with discount coupons or promotional campaigns, as long as it follows the logic of 1 point for every 1€ in the basket. However, they cannot be accumulated or redeemed on products from the Supplements, Accessories, and Additives categories.


Do Iswari Points expire?


Yes, the accumulated points are valid for 6 months from the date of attribution. After this period, the points expire. You can check the validity of your points in your personal area.


⚠️ In promotional campaigns that allow accumulating extra points, the validity may be less than 6 months. Always check the campaign conditions and your personal area for more details.


What happens if I cancel an order where I used points?


If there are points redeemed on unpaid or canceled orders, they will be returned within a maximum of 3 days. If necessary, you can request a reversal by sending an email to <[email protected]> with the order ID.


The terms and conditions of Iswari Points can be changed at any time, without prior notice.


FAQ’s


How Can I Earn Iswari Points


To earn Iswari Points, simply make purchases of Iswari brand products on Iswari.com, excluding the category of supplements and additives. Each 1€ of purchase corresponds to 1 point.


Additionally, you can also earn points by inviting friends! For each new user who uses your code on their first purchase, you receive 10 Iswari Points, which will be accumulated in your account to use later.


Any unanswered questions? Please contact us via [email protected]